Paid in full before dispatch
A stock order is settled in full before the goods leave.
IVIAPRO · Trade
Wholesale & Custom Jewelry Orders
There are two ways to order from IVIAPRO, and they are priced and scheduled on different bases. A stock style starts at 24 pieces per style, carries three price tiers and needs no tooling. A new design starts at 100 pieces per design, needs a drawing and a mould, and is sampled before production. This page sets out both routes on the same terms.
- 24 pcsStock styles, per style
- 3–7 daysStock production
- 3 tiersStock price breaks
- 100 pcsNew designs, per design
- 7–15 daysCustom sampling
- 15–30 daysCustom production
01Two ways to order
The distinction is not the quantity alone. A stock style is already in production, so it is priced from a published tier and scheduled on the regular line. A new design has to be drawn, tooled and approved before a single piece can be made, so it is quoted individually and scheduled after the sample.
| What differs | Stock styles | New design |
|---|---|---|
| Minimum | 24 pcs per style | 100 pcs per design |
| Tooling | None — the style already exists | Plate and mould, paid by the buyer |
| Sampling | Not required; the style is in production | Sample in 7–15 days, inside the tooling fee |
| Production | 3–7 days | 15–30 days after the sample is approved |
| Payment | 100% before dispatch | Tooling fee plus 30% of the goods, 70% before shipment |
| Price | Published tier rate, three breaks | Quoted per design |
| Personalization | Logo, labels and packaging added to a stock style | Built into the design itself |
Say which route you are asking about. The same enquiry — "300 pieces of this necklace" — is priced from a tier on one route and from a quotation on the other. Naming the route gets you the right number on the first reply.
02Stock styles and price tiers
The minimum for a style we already produce is 24 pieces per style. It is counted per style, not per order, and within one style the colour, size and finish variants of the same SKU can be combined to reach it.
| Tier | Pieces per style | What you pay |
|---|---|---|
| Tier 1 | 24 – 59 | Tier 1 rate |
| Tier 2 | 60 – 119 | Tier 2 rate, below Tier 1 |
| Tier 3 | 120 + | Tier 3 rate, the lowest |
Ready in 3–7 days
Regular styles are made on the standing line, so production runs 3–7 days from order confirmation.
The tier follows the quantity
One style at 60 pieces reaches Tier 2 on a first order. All three rates are on every product page, so you can price an order without asking us.
Personalization is an add-on
A stock style can still carry your logo, labels and packaging from 24 pieces. It stays a stock order; only the decorating steps are added, and logo work is charged by how simple or intricate the mark is.
03New design
A new design is a different order. It does not exist yet, so the route starts with a drawing and a mould, and the minimum is 100 pieces per design.
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Drawing
You send the design, or we draw it from your reference and send the drawing back for approval. Size, material, plating tone and any logo position are fixed at this stage.
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Mould and plate
A new shape needs a mould; a new logo needs a plate. Both are one-off costs, quoted with the drawing and paid by the buyer before tooling begins.
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Sample in 7–15 days
A physical sample is made from the new tooling and sent for approval. The tooling fee is calculated to include the sample, so it is not billed as a separate line. Nothing goes into production until that sample is signed off.
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Production in 15–30 days
Once the sample is approved, production runs 15–30 days, followed by inspection, labelling and packing to the specification on the order.
What to send with a new design: the drawing or reference, the material, the plating tone, the logo file if there is one, and the quantity you intend to repeat. The repeat quantity is what the tooling refund is measured against.
04Sampling and tooling fees
Sampling belongs to the new-design route, and it is not usually billed on its own. The plate and mould fees are calculated to include the sample, and both are carried by the buyer — each is stated on the quotation before anything is made.
The sample is inside the tooling fee
As a rule, the plate and mould fees are worked out to cover the sample, so a new design is not quoted a separate sampling charge. If a design turns out to need more than one round of sampling, that is agreed with you before the extra round is made.
Plate and mould fees
A new plate or a new mould carries a one-off tooling fee, quoted with the sample and payable before tooling begins.
Tooling refund
When repeat orders for that design reach the volume agreed for it, the tooling fee is refunded. The threshold depends on the design, so it is written into that order's confirmation rather than fixed here.
Sampling time
7–15 days. If you are working to a launch date, tell us the date with the enquiry and we will confirm whether it is achievable before you order.
Nothing is charged beyond the quotation. The tooling fee, the sample it covers and the refund condition for that tooling are stated on the same document, so you can see what is one-off and what is not. A stock order never reaches this section.
05Lead times
All times below are counted from order confirmation, not from the enquiry. A new design carries the drawing and sampling window in front of production; a stock order does not.
| Route | Production time | Applies to |
|---|---|---|
| Stock style | 3 – 7 days | Styles we already produce, ordered at any of the three tiers |
| New design | 15 – 30 days | Your drawing and mould, after the sample is approved |
| Personalized stock piece | 3 – 15 days | Engraving, name, photo or birthstone work added to a stock style |
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Order confirmed
Full payment for a stock order, or tooling fee plus deposit for a new design, together with the final artwork or specification.
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Drawing and sampling, new design only
Drawing approval, then a sample in 7–15 days. This window sits in front of production rather than inside it.
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Production
3–7 days for a stock style; 15–30 days for a new design after approval; 3–15 days where personalization is added.
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Inspection and packing
Pieces are checked, then labelled and packed to the specification on the order — including FNSKU or your own labels where those are ordered.
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Dispatch
Goods leave once the balance is settled, and the tracking number is issued. Transit time that follows is separate from production.
06Payment terms
Two schedules, and which one applies follows the route, not the size of the order.
Stock order
100% before dispatch
The full amount is paid before the goods leave. Applies to any stock style at any of the three tiers, with or without personalization.
New design
Tooling + 30%
The tooling fee, plus 30% of the goods value, is prepaid to start. The remaining 70% is settled before the goods are shipped.
Payment method is stated on the invoice. Ask for the current options when you place the order. Cash on delivery is not offered, and no goods are released before the balance is settled.
07Shipping, duties and delivery addresses
Freight is quoted per order, but the two thresholds that matter can be stated plainly.
Free standard courier over USD 100
An order over USD 100 ships free by standard courier. This applies to all three price tiers and to both routes — the threshold does not rise with the tier.
Air express is not included
Air express is outside the free-shipping threshold. If you need it, it is quoted as a separate line on the invoice and paid by the buyer.
Duties and import taxes are the buyer's
No price on this site includes customs duty or import VAT. The importer of record pays them on arrival; they are never collected by IVIAPRO.
Any warehouse you nominate
Your store, your own warehouse, or a fulfilment centre — Amazon FBA included. Give us the destination and the label format your warehouse requires, and the goods ship to that address.
Send the destination with the order. A commercial invoice is issued with every shipment for the customs entry, and the address on it is the one you give us. Retail shipping windows and the returns policy live on Shipping & Delivery, Duties & Taxes and 30 Days Return.
08Logos, labels, packaging and engraving
A stock style can leave our workshop already carrying your identity, from 24 pieces. What it needs is a specification and a quantity, and we quote against both.
FNSKU and barcode labels
Labels applied per unit in the format your destination requires: Amazon FNSKU, your own SKU, or a plain barcode.
Logo
Engraved or laser-marked on the piece, or printed on the card and the box — whichever suits the design. Logo work on a stock style is charged by how simple or intricate the mark is, so a clean monogram and a detailed crest are not priced the same.
Custom packaging
Gift box, pouch, backing card or insert, made to your artwork or drawn from ours.
How it is quoted
Charges depend on the specification: how intricate the logo is, the label format, the packaging material and the quantity. Send the details and we price it per order rather than publish a single figure.
| Rule | What it means for your order |
|---|---|
| Characters | 12 characters per piece as standard. If your text runs longer, ask before ordering and we will confirm whether that particular piece can carry it. |
| Font | Chosen by its font number — the code of up to three digits printed in front of each font in the font table — not by name. Each number is a different typeface, so quote it on the order. |
| Position | Fixed by the reference image on the product page. Do not describe a position; check the image, because production follows the pictured placement and style exactly. |
| Production | 3–15 days from the confirmed order, separate from the stock and new-design routes in section 05. |
| Returns | A personalised piece cannot be returned or exchanged once production has started. That is why the text, the font code and the reference image are checked before the workshop begins. |
Send three things with a personalised order: the exact text, the font code, and the product link. The reference image on that link is what the workshop works from, so an incorrect link produces an incorrect piece.
What we do not do: single-piece dropshipping
IVIAPRO supplies wholesale quantities and ships them to an address you control — your warehouse, your store or your fulfilment centre. We do not ship one retail order at a time to your customers, and we do not operate a dropshipping programme on your behalf.
09FAQ
Is the minimum order 24 pieces or 100 pieces?
Both, on different routes. A stock style — something we already produce — starts at 24 pieces per style across three price tiers. A new design that needs a drawing and a mould starts at 100 pieces per design. The quantity alone does not tell you the route; whether the style already exists does.
Do stock styles need a mould or a plate fee?
No. A stock style is already tooled, so a 24-piece order carries no plate or mould charge. Tooling appears on one occasion only: a new design that needs a mould. Logo work on a stock style is charged by how simple or intricate the mark is, and is quoted before the work starts.
Are sample and tooling fees refundable?
The tooling fee already covers the sample as a rule, so there is no separate sample charge sitting beside it. The plate and mould fees themselves are paid by the buyer and are refunded once repeat orders for that design reach the volume agreed for it; that threshold is fixed per design in the order confirmation.
How is payment split on each route?
A stock order is paid in full before dispatch. A new design is started with the tooling fee plus 30% of the goods value, and the remaining 70% is settled before the goods are shipped. No goods are released before the balance is paid.
Do you offer dropshipping or single-piece shipping to my customers?
No. We supply wholesale quantities only, shipped to an address you control. If you sell on a marketplace or your own store, the stock comes to you or to your fulfilment centre and you ship to the end customer from there.
Send your style list, or your drawing
For stock, send the styles and the pieces per style. For a new design, send the drawing or reference, the material, the plating tone and the quantity you intend to repeat — we will come back with the tier rate or the quotation, the tooling cost, and the lead time.
Contact IVIAPROStock wholesale, new designs and private-label orders welcome.
